Is the product not at all what you expected, or did you accidentally order the wrong product? In many cases, returns are then possible. Read below all the information and conditions that the return must meet.
Arrange it yourself via the MyParcel Portal
Je kunt het retourlabel zelf printen, of laat de barcode die je ontvangt scannen bij een PostNL locatie. Je hoeft verder niets in de doos toe te voegen.
Reimbursement of shipping costs:
** Standard shipping costs will be credited. Surcharges on payment methods such as PayPal or credit card are not reimbursed
- Product is reasonable and complete in original packaging and condition.
- Packaging is still neat as far as possible.
- Product is securely packed in a box.
- We are not responsible for returns until receipt at our warehouse.